“The most troubling failure revealed by this investigation is not hardware.”

NASA on Thursday announced it has formally classified the 2024 crewed flight of the Starliner spacecraft as a “Type A” mishap, an acknowledgement that the test flight was a serious failure. //

The letter and a subsequent news conference on Thursday afternoon were remarkable for the amount of accountability taken by NASA. Moreover, at Isaacman’s direction, the space agency released an internal report, comprising 311 pages, that details findings from the Program Investigation Team that looked into the Starliner flight.

“Starliner has design and engineering deficiencies that must be corrected, but the most troubling failure revealed by this investigation is not hardware,” Isaacman wrote in his letter to the NASA workforce. “It is decision-making and leadership that, if left unchecked, could create a culture incompatible with human spaceflight.”

Isaacman said there would be “leadership accountability” as a result of the decisions surrounding the Starliner program, but did not say which actions would be taken. //

The true danger the astronauts faced on board Starliner was not publicly revealed until after they landed and flew back to Houston. In an interview with Ars, Wilmore described the tense minutes when he had to take control of Starliner as its thrusters began to fail, one after the other.

Essentially, Wilmore could not fully control Starliner any longer. But simply abandoning the docking attempt was not a palatable solution.