Jaguar, what have you done?

I appreciate things have not been easy in recent years. That your once sparkling reputation has been tarnished by poor reliability and a garage full of often average cars. That you’ve been traded from one parent company to another with barely a thought for your brand. And that when you landed at Tata Motors you had to face the ignominy of being outshone by sister brand Land Rover. For every Jaguar sold last year they shifted six.

He predicted, “That ratio will disappear completely next year, when Jaguar stops producing or selling anything. For the next 12 months, perhaps longer, the company will make nothing but headlines.”

“Jaguar has rebranded when it needed to revitalize,” Ritson explained. “Jaguar’s bizarre new campaign marks a complete overhaul of its positioning, when instead it should have celebrated and updated what once made it great.”

But, according to Ritson, “Jaguar no longer cares about retaining its current customer base. … The company expects to retain only 10% to 15% of its current customer base. Jaguar will shift its targeting to younger, wealthier, more urban shoppers that the company describes as ‘design-minded’ and ‘cash-rich, time-poor.’”.