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Senator Hawley: Listen to another piece of testimony from another witness, this is a whistleblower report that has come in to us. This person says, "I've dedicated my entire adult life to the claims adjusting world in numerous roles, I worked for Pilot and Allstate 12 years, as an independent adjustor. I wrote claims all over the country regularly throughout the years. And I have watched the progression and the controlling nature of claims worsen progressively. Allstate created an internal review team with the sole purpose of making sure claims were paid as low as possible. Allstate reviewers instructed adjustors to alter and delete factual findings in their estimates to drive down the cost of a claim.