6816 shaares
It's going to be difficult to fix, they said, and would require a significant code rewrite or trying to use the TPM module to store the biometric data - which might not be possible. They recommended that, if you are using Hello for Business without ESS, then disable the biometrics and stick with logging in using a PIN. //
Using Sysinternal's CoreInfo tool and a webpage from 2011 (yes, apparently 14 years ago if the date is trustworthy), you can check if your computer meets the requirements.
Note: Do execute the correct bitness version of coreinfo.exe. Running the 32-bit version on a 64-bit OS fails to work.
