On Monday, June 2 2025, American Airlines flight 780 took off from Philadelphia for Naples, Italy. They sent the wrong plane – and passengers wound up having to land 124 miles away in Rome.
Normally this flight is operated by a Boeing 787-8 aircraft. However, on Monday American used a larger Boeing 787-9 – which isn’t permitted at the Naples airport. //
Normally the American Airlines Boeing 787-8 and 787-9 are going to be pretty interchangeable. It isn’t for the Naples flight. And they clearly didn’t flag that restriction or program in logic to prevent this. That’s a big operational failure, reminiscent of when American sent the wrong Airbus A320 – a legacy US Airways plane not certified for extended overwater operations – to Hawaii.
https://www.flightaware.com/squawks/view/1/y_days/popular/50472/Oops_American_Accidentally_Flies_Wrong_Plane_To_Hawaii